With fulfilment centres located in Asia-Pacific, The United States and Europe, we endeavour to get your item/s to you as quickly and safely as we can.

We apologise if we don't deliver to your country, although we do deliver to The USA, United Kingdom, Canada, Australia and New Zealand. If you would like us to consider shipping to your country, please message us and we'll see what we can do.

The average time for delivery to The USA, Australia and New Zealand is 14 days; Canada and The United Kingdom delivery averages 17 days. Delivery times can also vary depending on the item, stock levels and time of year. If you have not received your item/s for more than four weeks, please contact us and we will check with our suppliers and logistics services.

We will not deliver to a Post Office box or any address which we deem to be suspicious. If you have ordered more than one item, sometimes it happens that the items arrive separately and at different times, which we have no direct control over.

Should you feel that your item/s did not arrive in good condition, please refer to our Refund Policy. We are not responsible for any loss or damage to goods that are delivered to an incorrect address.